Frequently Asked Questions

Naturally, we understand that you will have lots of questions about holding your Whitsunday wedding at The Palm House. We’ve collated a few of the most frequently asked questions and answered them for you below. If you have other questions that we haven’t answered below, please don’t hesitate to contact us, we’re only too happy to help.

Can I just hold my ceremony at The Palm House?

Yes, The Palm House have put together a great value ceremony only package with options including The Palm House or Palm Gardens.

Can I just hold my reception at The Palm House?

Yes, The Palm House have put together a variety of reception only packages, which can be customised to your requirements.

Can you organise my ceremony offsite?

Yes, The Palm House can help you co-ordinate your wedding ceremony at other locations around Airlie Beach, including beaches, waterfalls and rainforests, however we do also have beautiful wedding ceremony locations onsite.

We have a lot of children attending our wedding, what can you offer?

The Palm House can be reconfigured into three different rooms. This means (depending on numbers) we can close off one room to offer as a kid’s activity or play room. Please ask your Wedding Co-ordinator for more information.

We can help you arrange trusted local babysitters, and we also offer a range of family-friendly accommodation at BIG4 Adventure Whitsunday Resort. The kids can be put to bed in on-site accommodation while you enjoy the wedding.

Are your packages flexible?

Yes, our co-ordinators at The Palm House will put together a personalised quote for you, based on your individual requirements and specific numbers.

Do you cater for smaller weddings?

Yes, we can cater for elopements and small intimate weddings.

Do you offer discounts on accommodation for guests staying at BIG4 Adventure Whitsunday Resort?

Yes, BIG4 Adventure Whitsunday Resort’s Groups Coordinator, Ashleigh, can assist your guests with a discount. Please contact us for more information.

I don’t live locally, how do I organise my wedding remotely?

Airlie Beach is a very popular wedding destination, which means we are experts in helping you create your special day from either interstate or overseas. Your experienced Wedding Co-ordinators at The Palm House can work with you via email, phone or Skype.

Organising a wedding from afar is no trouble at all, and our years of experience will help you with the process, recommending only the best local suppliers to ensure your Whitsunday wedding is exactly what you wish for.

Speak with one of our reservations staff to customise a quote for your function

"Very helpful staff, Jodie the group bookings lady was able to book all our activities at a great price without the need for us to arrange anything. Thanks you."

− Mrs Stratford - Gargett State School

"I have arrived home after the Unschooling Retreat and really want to say a big thank you to you All for your kid friendly hosting of all the kids that were there. "

− Mr Mitchell - Unschooling Retreat 2011

"Jodie bent over backwards to accommodate our needs and was always there to help in the weeks leading up to the wedding. Thankyou Thankyou Thankyou to everyone."

− Tanya and Joe - Bride and Groom